Dyersburg Electric System
Payment Options Update
Beginning August 1, 2026, Dyersburg Electric System (DES) customers will no longer be able to make payments at any of the First Citizens National Bank locations due to their recent acquisition by Park National Bank.
We apologize for any inconvenience that this change may cause. We would like to remind you that you can pay in person at our 211 E. Court office location. We also offer drive thru service for payments at this same location. Additionally, we have other payment options listed here on this site. As a reminder, DES payments can still be made at Security Bank and Simmons Bank.
Since 1902, Dyersburg Electric System has proudly served the Dyersburg community, starting with the purchase of a light and water plant. In 1957, DES partnered with the Tennessee Valley Authority (TVA) to provide affordable, reliable electricity at wholesale rates. Today, DES remains committed to delivering safe, reliable, and competitively priced energy solutions. As a municipally owned utility, we promote growth, economic development, and efficient energy use. Governed by a five-member board, DES continues to provide exceptional service to meet the needs of Dyersburg’s residents and businesses.
Today was the perfect attendance awards at Holice Powell Elementary School, and we couldn’t be prouder of these kids!
We had 11 amazing students who didn't miss a single day for the entire school year. To celebrate that huge accomplishment, Dyersburg Electric System awarded each of them $50.
We also got to celebrate all the students who had perfect attendance for the 9-week period. They earned $5 and a fun pizza party!
Showing up every day takes a lot of hard work from both the students and their families. Congratulations to everyone at Holice Powell Elementary—enjoy the well-deserved rewards! ... See MoreSee Less
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⚠️ UPDATE: Ongoing Internet Outage & Payment Info
We are still experiencing issues due to the ongoing Sparklight internet outage in Dyersburg.
If you need to pay your bill today, please come see us at our main office to pay in person!
Urgent Electrical Issues: Please call 731-445-3923 or report online at www.hometowngrid.com/dyersburg.
Thank you for your patience as we wait for service to be fully restored! ... See MoreSee Less
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🚨 UPDATE: PORTAL & APP RESTORED 🚨
As of 11:40am, our online payment portal and the MyDESApp are fully functional and ready to accept payments!
⚠️ Please Note: Our office phone lines and payment kiosks are still temporarily down due to the Sparklight outage. If you need urgent assistance, please see the details below.
🚨 SERVICE ALERT: Sparklight Internet Outage Affecting DES Systems 🚨
Dyersburg Electric System is currently experiencing a system-wide internet outage due to a widespread Sparklight internet service disruption across Dyersburg. 🌐
📢 Urgent Electrical Assistance & Reporting
Our office phone lines are also affected by this outage. 📞
• To report an issue online: You can submit reports directly via www.hometowngrid.com/dyersburg 💻
• For urgent calls: If you are experiencing an urgent electrical situation that requires immediate assistance (please note: this is not for 911 life-threatening emergencies), you can reach our team at 731-445-3923. ⚡
Thank you for your patience and understanding as we wait for Sparklight to resolve the issue! We will update this post as soon as our systems are back online. ... See MoreSee Less
Dyersburg Electric System Outage Map
www.hometowngrid.com
Real-time power outage map and updates for all areas served by Dyersburg Electric System.0 CommentsComment on Facebook
The Preferred Partners Network from TVA EnergyRight is a group of trusted and vetted trade allies who are ready to help you with your next energy upgrade project.
Get connected at energyright.com/business-industry/find-a-contractor/?utm_source=linkedin&utm_medium=social-media&... ... See MoreSee Less
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Wishing a Happy Mother’s Day to all the moms in our community!
Thank you for everything you do to keep your homes—and our city—running strong. ... See MoreSee Less
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Congratulations to Josh Chadwick and Jacob Wright on becoming Journeyman Lineman!
After completing a rigorous 4.5-year apprenticeship program that included extensive on-the-job training and classroom instruction, their hard work and dedication have paid off. This is a major accomplishment and a testament to their commitment to the trade.
We’re proud to have them serving our community through Dyersburg Electric System! ... See MoreSee Less
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