Fees

• Late Charge: A 5% charge will be applied to the unpaid balance of the utility bill if payment is not made by the due date.
  Residential customers may request a waiver of the late charges if they meet the following conditions:
  • No late charges have been incurred in the past twelve months.
  • At least twelve months of payment history exists at their current address.
  • The bill is paid before the regularly scheduled cutoff date.

To request a waiver of the late charge, you must contact us directly.

• PPM customers: Your meter will be subject to disconnection if the PPM account balance falls below $0.00.
• If disconnected, you must restore your account to a minimum $50.00 balance.

• Single Meter Test Charge: $20.00
  Applies to testing the accuracy of a single meter during regular business hours.
• Charge for Each Additional Meter: $10.00
  This charge applies for each additional meter tested during the same request.
• After-Hour Meter Test Charge: $60.00
  An extra charge applies for testing a meter outside of standard business hours.

• Fee: $350.00
  Applies when service personnel are dispatched outside of regular business hours for service requests or special assistance.

• Residential Connection Charge: $20.00
  Covers the cost of connecting a residential property to the electric system for the first time.

• Commercial Connection Charge: $20.00
  Covers the cost of connecting a commercial property to the electric system for the first time.

• Residential: $60
• Commercial: $60

This fee is applied to new connections performed outside standard operating hours.

A $3.95 convenience fee applies for payments up to $300. An additional $3.95 fee applies for each $300 increment.